Turn Adversity into Opportunity

A life without obstacles is as good as dead. Whether they areeveryday problems or crisis situations, how we handle them willdetermine how good we are as a leader. The weak leaderscrumble when the odds stack up and surrender even before anyattempt to overcome the obstacles. The great and successfulleaders on the other hand see adversity as a challenge. Againstall odds, they rise above the

Problem Solving: Define Problem

One mistake that people often make when they are faced with asituation is to jump straight into finding solutions, giving littlethought to defining the problem. For example, a hotel managersaw a sudden dip in occupancy rate, and asked the staff topropose “ways to increase the occupancy rate.” Everyone wentfull steam into publicity, promotional offers, events and othergimmicks. Months later,

Trust Gut Instincts and Intuition

Are decisions made by gut feelings good? Business writerMalcolm Gladwell seemed to think so. In his bestselling bookBlink: The Power of Thinking Without Thinking, he presentedcogent arguments on how decisions made in an instant, almostwithout thinking, stood up better than decisions made afteranalytical considerations. Dotted with examples like how afire-fighter suddenly knows when to leave a